Refund policy

Due to the made-to-order nature of our products, all sales are final. We are unable to accept returns or exchanges. Unfortunately, we cannot accept returns on sale items or gift cards.

Changed your mind? No problem—orders can be canceled within 6 hours of placing them. If your order arrives damaged, just let us know within 5 business days, and we’ll send out a replacement. 

You can always contact us for any questions at hello@bloomandwall.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please keep in mind that we can’t cover issues like accidental damage, problems during installation, ordering too much, or missing packages due to theft.

Refunds
If for any unseen reason you are approved for a refund, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@bloomandwall.com.